... has an alternate meaning in a business context as well — and a distinctly negative one at that. Common problem A common problem among many companies is customer concentration. This is when a business ...
... Let’s look at three best practices for achieving organic sales growth. 1. Attentive customerservice Premier customer service is more than just a smile and a handshake. Are your employees really hearing ...
... It can, for example, improve your forecasting models for determining which products or services will be in high demand with customers. 2. Natural language processing (NLP). This uses algorithms to ...
... to fulfill customers’ needs, you’re also probably losing money playing catch-up and placating disappointed buyers. Can we really see our supply chain? Maybe you’ve bought the same types of materials ...
... you lay out the tough answers on the table, you can often eliminate unprofitable activities and improve profits by adding or improving profitable ones. 3. Exactly who are our customers? You may be wasting ...
Companies tend to spend considerable time and resources training and upskilling their sales staff on how to handle existing customers. And this is, no doubt, a critical task. But don’t overlook the vast ...
Build long-term relationships with CRM software Few businesses today can afford to let potential buyers slip through the cracks. Customer relationship management (CRM) software can help you build long-term ...
It’s every business owner’s nightmare. Should hackers gain access to your customers’ or employees’ sensitive data, the very reputation of your company could be compromised. And lawsuits might soon follow. ...
... it cost you to produce a product or deliver a service; it also must factor in what customers want and value — and how much money they’re willing to spend. Then you need to evaluate how competitors price ...